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Post by barchordnick on Dec 4, 2007 18:34:01 GMT -4
Just thought I would give a heads up to those buying gear online this season. I highly recommend Sweetwater. I've used them before and never had a problem but last night I ordered a Alesis DM5 Pro Kit Electronic Drum Kit with DM5 Module from them. It said they where out of stock but should would have them in a day or 2 and would ship same day it came in. Well I got a call from them today to apologize but they called Alesis and Alesis isn't shipping them again till January. He thought he would call and see if I wanted to cancel my order and see if I can find it somewhere else. Granted this would be the right thing to do but so rare to see. Just thought I would share that bit with everyone...oh and they send candy with every order too . Nice touch....
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Post by Mr. G. on Dec 4, 2007 21:37:04 GMT -4
That's good. I've always heard good things about them. I haven't had any trouble with any of the online music stores that I've dealt with, but dookie is going to happen sometimes, no matter who you're dealing with. What really matters is, whether or not they clean up the shit, or leave you standing in it.
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Post by docsimon on Dec 5, 2007 3:11:56 GMT -4
I've used em a lot and they are brilliant. Not only do they know there kit really well but there customer service is excellent. I had a $60 shock-mount go missing after it was delivered to our doorstep. Without any questions a replacement was dispatched at no charge.
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